Question 1

How do I create an account?

Accepted Answer

Click Create account in the top navigation and choose whether you are a job seeker, employer, or both. You will need a valid email address to complete registration.

Question 2

Is Sustainhire free to use?

Accepted Answer

Creating a profile, searching jobs, and applying to roles is free for job seekers. Employers can post jobs and manage applicants through our pricing plans.

Question 3

How does the match score work?

Accepted Answer

Our hybrid matching engine compares your profile, preferred industries, and resume skills against each job's requirements. The score reflects how well your background aligns with the role.

Question 4

How do I post a job?

Accepted Answer

From your employer dashboard, click Post a job and complete the role details form. Your listing will be reviewed by our moderation team before it goes live.

Question 5

What is employer verification?

Accepted Answer

Employer verification confirms that your company profile is legitimate. Verified employers display a badge on their listings, which helps candidates trust your roles.

Question 6

How do I reset my password?

Accepted Answer

Click Forgot password on the login page and enter your email address. We will send you a link to reset your password.

Frequently asked questions

Getting started

Job seeking

Employers

Account & support

Frequently asked questions

Getting started

Job seeking

Employers

Account & support